Candidate fit is not being translated into family-facing confidence.
The agency has useful information, but it is scattered across notes, emails, reference comments, and founder memory. Families are receiving facts without enough interpretation.
A short operating readout for one placement bottleneck. Not a giant audit. Not a vague coaching memo. The goal is to name the drag, sort what kind of fix it needs, and identify the first system worth tightening.
The agency has useful information, but it is scattered across notes, emails, reference comments, and founder memory. Families are receiving facts without enough interpretation.
When families ask the same follow-up questions after each shortlist, the packet is probably missing a consistent explanation layer.
Every candidate sent to a family should include fit logic, evidence, watch-outs, suggested interview questions, and a clear next step.
Define the minimum standard for what must be included before a candidate is sent.
Do nowOnly add fields after the presentation standard is clear. Otherwise the CRM just stores more fragments.
LaterUse light drafting support for recurring packet sections, but keep final judgment with the agency.
CarefulFounder or senior placer reviews the first two packets against the new standard before it becomes team-wide.
RequiredThis is the kind of reusable structure the Snapshot would point toward, not a full build.
Send selected materials tied to one bottleneck. You get a short readout with the likely causes, decision map, and first systems sprint worth doing.